Privacy Policy

At Ignite Peptides, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase our products. Please read it carefully and contact us with any questions.

1. Information We Collect

1.1 Personal Information You Provide

When you register, place an order, or interact with our services, we may collect the following information:

• Full name
• Email address
• Mailing and shipping address
• Phone number
• Payment details (securely processed by our payment gateways)
• Any other details you voluntarily provide

We may also collect information through surveys, contests, or promotions.

1.2 Automatically Collected Information

We use cookies, web beacons, and similar technologies to collect non-personal data, including: automatically

• IP address
• Browser type and version
• Operating system
• Device type and settings
• Access times and referring/exit pages

This “Device Information” helps us improve functionality and user experience.

1.3 Information from Third Parties

In some cases, we may receive your data from trusted third-party sources, such as social media platforms you connect with. Any such data is used under this policy and is subject to the third party’s privacy practices.

2. How We Use Your Information

2.1 Primary Uses

We use your personal information to:

• Process and fulfill orders
• Handle payments
• Send order confirmations and shipping updates
• Respond to inquiries or feedback
• Personalize your shopping experience
• Notify you about updates, promotions, or new products (with your consent)
• Improve the performance of our website

2.2 Administrative & Operational Use

We may also use your information to:

• Maintain internal records
• Analyze usage trends
• Ensure legal compliance
• Conduct security audits and risk assessments

3. Data Protection and Sharing

3.1 Security Measures

We protect your data using:

• SSL encryption
• Access controls
• Regular monitoring and audits

While we take every precaution, no system is completely secure. If a breach occurs, we will notify you as required by law.

3.2 Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted third-party service providers (e.g., payment processors, shipping companies)
• Legal authorities if required by law or for safety, security, or legal enforcement

Anonymized or aggregated data may be used for research or analytics purposes.

3.3 Data Retention

We retain your data only as long as necessary for the purposes outlined above. Once it is no longer needed, we will securely delete or anonymize it.

4. Policy Updates and Your Rights

4.1 Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted with a revised “Effective Date.” Continued use of our services implies acceptance of any changes.

4.2 Your Rights

You have the right to:

• Access or correct your personal data
• Request deletion or receive a copy of your data
• Opt out of marketing communications
• Object to or restrict certain data processing activities
• Withdraw consent for data use at any time

4.3 Contact Us

To exercise your rights or ask questions, contact us at:
Email: [email protected]
Address: 1250 Wayzata Blvd E, Unit #1220, Wayzata, MN 55391
Phone: 612-524-8750

Payment & Shipping Policy

Payment Methods

We accept:

• Major credit/debit cards
• Bank transfers
• Venmo and Zelle

All transactions are securely processed under PCI-DSS standards. We do not store credit card information.

Shipping Information

• Destinations: U.S. only

• Processing Time: 1–2 business days after payment confirmation

• Delivery Options:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (charges may vary)

Important Notes

• Customers are responsible for accurate shipping information.
• Our liability ends once the carrier confirms shipment.
• For any issues during transit, we will assist with carrier claims.

Shipping Charges

• Shipping costs are calculated at checkout.
• Orders over a certain value (e.g., $100) may qualify for free standard shipping.
• Any future international orders will be subject to additional customs/duties.

Returns & Refunds Policy

Eligibility

We offer a 60-day money-back guarantee under the following conditions:

• The product received is defective or materially different from what was ordered.
• Returned items must be unused and in their original condition.

Products used in a manner inconsistent with their intended research use are not eligible for return.

Return Process

• Contact customer service within 60 days of purchase.
• Obtain a Return Merchandise Authorization (RMA) before shipping.
• Returns without an RMA will not be accepted.

Refunds

• Upon receipt and inspection of the return, refunds are issued to the original payment method within 2–3 business days.
• Misused or non-compliant items will not be refunded.
• For products damaged during shipping, contact us immediately for a resolution.

Miscellaneous Provisions

Intellectual Property

All website content—including logos, text, and images—is the property of Ignite Peptides or its licensors. Reproduction or distribution without permission is prohibited.

Third-Party Links

We may link to third-party websites for convenience. We are not responsible for their content or privacy practices. Use these links at your own risk.

Entire Agreement

These policies constitute the full agreement between you and Ignite Peptides and override any previous terms. No changes are valid unless signed by an authorized representative.

Contact Us

For any inquiries related to this policy or your account, please reach out:

• Email: [email protected]
• Mailing Address: 1250 Wayzata Blvd E, Unit #1220, Wayzata, MN 55391
• Phone: 612-524-8750